Electronic Health Record Transition

Electronic Health Record Transition

Beginning October 6th, 2025, we will be transitioning to a new Electronic Health Record (EHR) system. During this time, our processes may take a little longer than usual.  As part of this transition, we will also be moving to Patient Gateway/My Chart for our patient portal.


We appreciate your patience and understanding as we work to improve your care experience.


FAQ's

  • When can I sign up if I don't have an account?
  • We ask you to please sign up now! As soon as we make the switch, we need all patients to have an account so they are able to receive communication.
  • How do I create my EPIC Patient Portal (Patient Gateway) account?
  • If you do not already have an existing EPIC profile (Patient Gateway) from a physician at another practice, visit www.patientgateway.org to sign up. If you already have an account, you do not need to create a new one.
  • What is EPIC?
  • EPIC is a state-of-the-art electronic medical record system used by more than 2,100 hospitals and 60,000 clinics, approximately 400,000 physicians nationwide.
  • Who is moving to EPIC?
  • Pediatric Associates of Greater Salem is switching to Epic across all three offices: Salem, Beverly, and Topsfield.
  • Will this impact my care?
  • This change will not impact your ability to access care or the cost of care. It will enhance communication across your care teams.
  • What changes can I expect?
  • Patient Portal: When you log on to Patient Gateway, you will see Mass General Brigham (MGB) at the top - don't worry - you are in the right place and are accessing the PAGS portal!
  • Appointment Reminders & Billing Emails: Appointment reminder emails and billing statement notification emails will, after October 6th, include MGB logo, and will be accessed via Patient Gateway.





Locations

We are conveniently located at:

Services

Are You Expecting?

Congratulations on your growing family! Welcoming a new baby is a joyful and transformative experience, often accompanied by questions and new challenges. At our practice, we’re honored to be considered for your child’s care and are here to support you every step of the way. Being part of your child’s journey—from their first days to each stage of development—is a privilege we deeply value and one of the many reasons we’re passionate about pediatric care.

Immunizations

At Pediatric Associates of Greater Salem, we understand parents' concerns about childhood immunizations and the challenge of sorting through conflicting information. We want parents to know that we believe the immunization schedule recommended by the American Academy of Pediatrics is the best option for healthy children. Learn more about our immunization beliefs and recommendations. Contact one of our locations in Salem, Beverly or Topsfield to schedule an appointment!



Newborn Care

Newborn care at PAGS begins the moment your baby arrives, starting in the hospital and continuing seamlessly with our dedicated team of pediatric professionals. We understand the unique challenges of caring for a newborn and provide the same gentle, compassionate care we would want for our own families. If you’re expecting and looking for a pediatrician, want to meet our team, or need to schedule your baby’s first visit, we invite you to call our office today.

Our Pediatricians

PAGS (Pediatric Associates of Greater Salem) was established in 1977 by Ayres T. D'Souza, M.D., M.P.H. We have been a trusted provider of pediatric care for decades, proudly serving families in Beverly, Salem, Topsfield, and nearby communities. As an independent practice, we are committed to delivering exceptional healthcare for children and adolescents. Our team of board-certified pediatricians offers compassionate, high-quality care year-round, providing a wide range of services—from routine check-ups and preventive care to expert support for children with chronic or complex medical needs.


At PAGS, every child benefits from the personalized care of their own dedicated Primary Health Care Team. Led by an experienced pediatrician, this team includes skilled nurse practitioners, nurses, medical assistants, and administrative staff, all working together to ensure your child receives the best possible care. Your child’s health and well-being are our top priorities. Meet our team and schedule an appointment today!

Staff at Pediatric Associates of Greater Salem and Beverly (PAGS)