Appointments

Appointment & Arrival Policy


To help us provide timely and attentive care to all of our patients, we kindly ask that appointments be scheduled in advance, as we are unable to accommodate walk-ins.

We understand that delays can happen. If you arrive more than 10 minutes late for your scheduled appointment, we will do our best to accommodate you. Depending on availability, we may offer an appointment with another provider or help you reschedule for another time.


Thank you for your understanding and for helping us keep our schedule running smoothly.

Two young adults speaking to medical professional at desk.
  • Contact Us

    Office Phone: (978) 745-3050


    Office Fax: (978) 745-7014


    Office Email Address:  info@pags.com

    (Per HIPAA Guidelines, please email general questions and inquiries only. Please use the patient portal or call to speak to someone for anything patient specific.)

  • Ear Piercing

    PAGS offers ear piercing! Ear piercing is available only for ear lobes, no other part of the ear or body.

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  • Lactation

    Our lactation consultant, Alycia Dymond, CPNP-PC, IBCLC is available to meet with you and your baby to assist with any and all breastfeeding concerns.

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  • Sick Visits

    If you call during office hours because your child is sick, you will either have a sick visit scheduled or you may be transferred to your Care Team voicemail. 


    We always try to schedule sick visits the same day they are requested. Because of this, there may be occasional delays when emergencies arise if there are more same day sick visits than usual. We thank you for your patience if you experience a delay as a result of this, and we appreciate your understanding.

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  • Well Visits

    To schedule a routine, well child appointment, please call us during regular office hours.  PAGS encourages regular well child visits for all of our patients.


    Please arrive 15 minutes early and we ask that you check in on-line prior to your appointment to save time and get you into your room as soon as possible.

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  • Office and Phone Hours

    Regular office hours for appointments are from 7 a.m. to 5 p.m. --  Monday - Friday (extended hours available by appointment)


    Phone lines are open  Monday - Friday: 7 a.m - 5 p.m, Saturday & Sunday:  8 a.m - noon


    Our office is open on Saturdays, Sundays and holidays from 8 a.m. until noon for URGENT care and a number of providers will schedule physicals on Saturdays and Sundays for your convenience.


    If you need to call our office after hours, your call will connect to a nurse and, if needed, a physician for triage until 7 a.m.

  • Pre-Op

    Physical appointment specifically designed to give medical clearance for surgical procedures.

  • Telemedicine

    Telemedicine involves the use of electronic communications and software to provide clinical services to patients without an in-person visit. Telemedicine technology is frequently used for follow-up visits, management of chronic conditions, medication management, specialist consultation and a host of other clinical services that can be provided remotely via secure video and audio connections. Cost to patient is based on insurance.

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